Making only agreements we are willing , able and intend to keep.
Communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned.
Looking to the system for correction and proposing all possible solutions if something is not working.
Operating in a responsible manner “above the line.”
Communicating honestly and with purpose.
Asking clarifying questions if we disagree or do not understand.
Never saying anything about anyone we would not say to him or her.
